Here you will find all the important information immediately:


Allergics

The pillows and duvets throughout our house are filled with synthetic materials.


Arrival

Your room will be available from 3 p.m. on the day of your arrival. Late arrivals are possible at any time and does not require prior notification. If you plan to arrive earlier, please notify our staff in advance.


Bathroom stool

If you require a bathroom stool, we will be happy to provide one for you upon request.


Breakfast

Unfortunately, we are unable to offer breakfast at our hotel. However, there are numerous bakeries and cafés within walking distance of our hotel. For bakeries, you can visit Bäckerei Riegler (400 m), Markt-Bäckerei Scheck (400 m), or Bergheimer Bäckerladen und Frühstücks-Café (600 m). You can also help yourself to baked goods at Kaufland (110 m). There are also other cafés in our vicinity, such as the P11 Café Bar (200m), Café Nomad Weststadt (350 m), Kaffeezimmer (350 m), and Literaturcafé (400 m).


Departure

We kindly ask you to vacate your room by 11 a.m. on the day of your departure. If you plan to depart later, please notify our staff in advance.


Escape routes & emergency exits

Each room has an escape route plan with a description of the escape routes and what to do in case of fire. Please take a close look at the route plan and never use the elevator in case of a fire.


Hair dryer

You will find a hair dryer in your room.


Internet

You can use our “WLAN” network free of charge with the password “Heidelberg”.


Invoices

We will be happy to issue an invoice for your stay. Please contact our staff about this.


Laundry

The laundry room with the washing machine is in the basement of the stairwell at Kurfürsten-Anlage 49.


Non-Smoking

Please note that smoking is strictly prohibited in our building and in all rooms. If you fail to comply with this prohibition, we will unfortunately have to charge you €500 for special cleaning. If you cause the fire department to be called out through your own fault, you will also be charged for this.


Parking

Free parking spaces with limited capacity are available across the street from the "Kurfürsten-Anlage". For additional parking options, please use the nearby public and paid parking garages, such as the Scheck-in Center parking garage , P17, P1, or P15.
Detailed directions can be found here.


Reception

Unfortunately, we do not currently have a reception desk in our hotel, but our staff will be happy to assist you via email, phone, or WhatsApp.

Email: info@heidelberg-hospitality.de

Phone/WhatsApp: +496221710380


Restaurants

There are numerous restaurants around our hotel. We have put together a small selection for you here.

Da Baggio (300m)
Italian Kitchen

SameSame Sushi (350m)
Sushibar

The DJNGL (350m)
European, Fusion

Schilling Roofbar (350m)
Japanese, Seefood, Cocktails

VINCIdue (650m)
Italitan Kitchen

Bay Jok (800m)
Thai Kitchen


Room key

Your room key will be deposited in a key box before your arrival. You will be informed of the exact box number and the corresponding PIN before your arrival. The room key grants you access to the building and your respective room. Upon departure, please leave your key card on the table in your room and close the door behind you.


Shopping/Supermarket

There are several shopping and supermarket facilities in the immediate vicinity of our hotel, such as Kaufland (110 m), Scheck-in Center (400 m), and Denns BioMarkt (400 m). Please check the opening hours. If you need anything on sunday or public holidays, you can also visit Rossmann (400 m) at the main train station.


WIFI

You can use our “WLAN” network free of charge with the password “Heidelberg”.